Symptom
External Site is created however external users do not see the "Forgot Password" link
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- As an LMS Admin create an External Site
- Try to access the external site
- Notice there is no "Forgot Password" link
Cause
There is a configuration that you need to enable to for this to work
Resolution
- Go to System Admin > Configuration > Global Variable
- Under Password Settings, put a checkmark on the
See Also
Keywords
sf, success factors, LMS, external sites reset password, forgot password link, external users, pass word , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem
Product
SAP SuccessFactors Learning all versions