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2751968 - Information required when requesting an Identity Authentication tenant


  • Many SAP cloud products automatically trigger a tenant delivery if a default tenant isn’t yet provisioned - in that case,  trigger the tenant as a self-service. In case for some products, the automatic procedure is not yet delivered, raising a manual tenant request is needed.
    • This includes scenarios like the following:
      • Request for IAS default test tenant on BTP Neo subaccount
      • Request for IAS tenants to run in Shanghai region

  • What information is needed to submit a request for such a tenant?

Note 1 : To check all Identity Authentication tenants that belong to your company and the corresponding tenant administrators,  visit On this page, you can check if a productive/test default tenant is already provisioned or not to your company. For more detailed steps see Viewing Assigned Tenants and Administrators.

Note 2 : On BTP you can create productive and test default tenants, or additional productive and test tenants as a self-service, see: 



Identity Authentication


Identity Authentication 1.0


SAP, Cloud identity, tenant request, identity authentication, IAS, SCI, tenant , KBA , csg_q , BC-IAM-IDS , Identity Authentication Service , How To

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