2752198 - System behavior during Cloud Upgrade

Symptom

Unable to create Custom Field.
Unable to create Custom Logic.
Unable to export any change.
System is locked for any changes.

Environment

SAP Hybris Marketing Cloud – SAP Marketing Cloud

Reproducing the Issue

Try to create a custom field or logic.
Try to Add new project in "Export Software Collection".
Some options are missing in "Marketing Extensibility".

Cause

As part of every release upgrade process, the systems get locked before upgrade towards preparation.

Resolution

Wait until the upgrade is completed.
Cloud Upgrade Calendar - https://www.sap.com/documents/2017/01/867629d8-a27c-0010-82c7-eda71af511fa.html
Information on Regular Upgrades - https://help.sap.com/viewer/8982c0f28bca4839b563f10df1f8c259/latest/en-US/6d62be3a5bd94f10abcb35d91e84fcd5.html

Keywords

Upgrade, Export Software Collection, Custom field and logic, System is locked , KBA , CEC-MKT-EXT , Marketing extensibility , CEC-MKT-BF , Basic Functions , Problem

Product

SAP S/4HANA Cloud Public Edition all versions