Symptom
- Cannot find a past case
- Missing case
- An open case is not found
- A case disappeared
- You cannot find an ongoing case
- Created an case but now it is not visible in the View Cases app
- You cannot find a known case when entering View Cases app
- Cannot view historical cases
- Systems were moved, cannot view cases in the old customer number
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Environment
- SAP for Me
- View Cases
Keywords
Missing case, Ongoing case, Maintenance termination, Maintenance frame, View Cases , KBA , XX-SER-FORME , SAP for Me , Problem
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