SAP Knowledge Base Article - Preview

2752415 - Cannot find specific cases - SAP for Me

Symptom

  • Cannot find a past case
  • Missing case
  • An open case is not found
  • A case disappeared
  • You cannot find an ongoing case
  • Created an case but now it is not visible in the View Cases app
  • You cannot find a known case when entering View Cases app
  • Cannot view historical cases
  • Systems were moved, cannot view cases in the old customer number


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Environment

Keywords

Missing case, Ongoing case, Maintenance termination, Maintenance frame, View Cases , KBA , XX-SER-FORME , SAP for Me , Problem

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