SAP Knowledge Base Article - Public

2752572 - Error During Purchase Order Cancellation: "Financial Data in Master of Supplier XYZ Incomplete for Company ABC"

Symptom

Error when canceling the Purchase Order DEF (DEF represents the Purchase Order ID),

"Financial Data in Master of Supplier XYZ (XYZ represents the Supplier ID) Incomplete for Company ABC (ABC represents the Company ID)".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders Work Center.
  2. Go to Purchase Orders view.
  3. Select All Purchase Orders from the drop-down.
  4. Search for Purchase Order DEF.
  5. Select Cancel Purchase Order button.

System throws error "Financial Data in Master of Supplier XYZ Incomplete for Company ABC"

Cause

Financial Details are missing in the Supplier Master Data for the related Supplier of the Purchase Order. Once these details are updated, the Purchase Order should work as expected.

Resolution

  1. Go to Supplier Base Work Center.
  2. Go to Suppliers view.
  3. Select All Suppliers from the drop-down.
  4. Search for Supplier XYZ.
  5. Select Edit - General.
  6. Go to Financial Data Tab.
  7. Maintain the required details in the Sub tabs (Payment Data, Bank Data, Tax Data). 
  8. Select Save button.

Keywords

Purchase Order; Supplier; Financial Data , KBA , AP-POP-PO , Purchase Order , SRD-MD-BP-SUP , Suppliers , Problem

Product

SAP Business ByDesign all versions