SAP Knowledge Base Article - Public

2752656 - Permanent Purge Fails straight away

Symptom

Permanent purge failing straight away in Monitor Jobs.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Data Retention Management
  2. Select User Permanent Purge
  3. Upload purge file
  4. Go to Monitor Jobs
  5. Job failed

Cause

Duplicate user id's in the file

Resolution

  1. The file you are uploading has duplicate user id's
  2. Please remove duplicates and try again

Keywords

Permanent Purge, Failed, Monitor Jobs, Job , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HXM Suite all versions