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2752763 - SUM on Solaris: Environment variable 'dbms_type' does not exist in phase SUMCHK_EXTBUILD

Symptom

  • While running an upgrade with Software Updare Manager(SUM), below error is observed:

Severe error(s) occurred in phase MOD_SELROADMAP/SUMCHK_EXTBUILD!
Last error code set:
Environment variable 'dbms_type' does not exist

  • Checking the environment variables for <SID>adm user, you find that dbms_type variable is properly set.
  • You run the following steps:
    1. Exit SUM
    2. Restart the SAP Host Agent (saphostexec -restart), setting the trace level to 3 as described on the SAP Host Agent troubleshooting Wiki
    3. Inside dev_saphostexec, when retrieving the environment of user <sid>adm you will see something similar to:

       [Thr 01] CommandManager::StartOSCommand: start <DIR_PUT>/SUMSTART
       [Thr 01] User will be switch to '<sid>adm'.
       [Thr 01] Working directory will be changed to '<DIR_PUT>'
       [Thr 01] Retrieving user environment, umask and limits
       [Thr 01] Retrieving environment of user '<sid>adm'
       [Thr 01] Executing '/bin/csh -csh -c /usr/sap/hostctrl/exe/sapuxusergetrtinfo'
       `tty`: Ambiguous            


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Environment

Software Updare Manager(SUM) running on Solaris environment.

Product

SAP NetWeaver all versions

Keywords

Software Updare Manager, SUM, MOD_SELROADMAP, SUMCHK_EXTBUILD, dbms_type, Solaris, tty, Environment Variable, Ambiguous , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CCM-HAG , Host Agent , Problem

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