Symptom
- Running an upgrade with SUM, you received the error:
Severe error(s) occurred in phase MOD_SELROADMAP/SUMCHK_EXTBUILD!
Last error code set:
Environment variable 'dbms_type' does not exist
- Checking the environment variables for <SID>adm user, you find that dbms_type variable is properly set.
- You run the following steps:
- Exit SUM
- Restart the SAP Host Agent (saphostexec -restart), setting the trace level to 3 as described on the SAP Host Agent troubleshooting Wiki
- Inside dev_saphostexec, when retrieving the environment of user <sid>adm you will see something similar to:
[Thr 01] CommandManager::StartOSCommand: start <DIR_PUT>/SUMSTART
[Thr 01] User will be switch to '<sid>adm'.
[Thr 01] Working directory will be changed to '<DIR_PUT>'
[Thr 01] Retrieving user environment, umask and limits
[Thr 01] Retrieving environment of user '<sid>adm'
[Thr 01] Executing '/bin/csh -csh -c /usr/sap/hostctrl/exe/sapuxusergetrtinfo'
`tty`: Ambiguous
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Environment
SUM running on Solaris environment.
Product
SAP NetWeaver all versions
Keywords
KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CCM-HAG , Host Agent , Problem
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