SAP Knowledge Base Article - Public

2752839 - Background Image Can Still be Changed After Disabling End User Personalization

Symptom

You have disabled end user personalization on company settings however you notice the end users are still able to change their background image.

Environment

SAP Cloud for Customer

Reproducing the Issue

As a Key User:

  1. Go to Adapt.
  2. Click on Company Settings.
  3. Mark "Disable User Personalization Features" checkbox.
  4. Click Save.

As an End User:

  1. Go to Personalize.
  2. Click on My Background Image.
  3. Browse and upload a background image.
  4. Click OK.

Cause

The Disable User Personalization Features was designed not to allow the business user to access the personalization mode. My Settings and My Background Image are not part of the personalization mode.

Resolution

This is the standard behavior of the system.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Personalization; Image; Background; , KBA , AP-RC-UIF-RT , UI Framework Runtime , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions