Symptom
-
Can't install the Liveoffice Patch causing by can't remove setup.engine_old
- Upgrading an existing version of the product
- In ErrorsAndWarnings.log file, the following entries are found:
Error: Short du id no longer supported for ResolvedID: Error: ResolvedID: empty coreIDError: Can't remove folder: xxxx\SAP BusinessObjects\InstallData\setup.engine_oldError: Error updating installed version of the setup engine. Aborting..Error: Can't update the installed setup engine executables. Aborting.Error:Failed to update setup engine executables. Program will terminated.
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Environment
-
SAP BusinessObjects Business Intelligence Platform 4.x
- Live Office
Product
SAP NetWeaver 7.5 for SAP S/4HANA 1511
Keywords
LO, Liveoffice, Patch, Update, failed, cannot, can't, setup.engine_old , KBA , BI-BIP-LO , Live Office , Problem
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