SAP Knowledge Base Article - Public

2753199 - Missing Customer invoices in Tax Return - South Korea

Symptom

One or several Customer invoices are not being picked up when creating a Tax Return.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Tax Management work center.
  2. Select VAT Returns View.
  3. Search and open the relevant ID XX(XX represents the ID of the VAT Return).
  4. Click View All
  5. Go to Tax Return tab
  6. Select the required Tax Event and click Details button
  7. Result: Invoice AA and BB were not included in this Tax Return(AA and BB represents the ID of the invoices).

Cause

The Electronic Tax Invoice run was not made for those specific invoices.

Steps to check if the Electronic Tax Invoice was created for the specific invoice following the below steps:

  1. Go to the Receivables work center.
  2. Select Electronic Tax Invoice Documents view
  3. Go to the Advanced Search
  4. Enter the Invoice ID under the option "Customer Invoice ID"
  5. Click Go
  6. If there is no result, it means that the Electronic Tax Invoice run was not executed for those invoices

Resolution

  1. Go to the Receivables work center.
  2. Select Electronic Tax Invoice Runs.
  3. Click New and then New ETax Invoice Run.
  4. Fill in the criteria, Save and Set To Active.
  5. Once the run is completed, create the Tax Return again.

Result:This time the invoices will be picked up in the Tax Return.

See Also

Electronic Tax Invoice – South Korea

KBA 3419571 - Electronic Tax Invoice documents are not getting created for a Credit Memo.

Keywords

South Korea; VAT Return Invoices; Electronic Tax Invoice; missing invoice, pick, not pick , KBA , SRD-FIN-GLO-TAX , GLO - Tax Declaration , Problem

Product

SAP Business ByDesign all versions