SAP Knowledge Base Article - Public

2753273 - (New) Library Folder Structure

Symptom

You want to add folder structure in (New) Library.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Library work center.
  2. Go to the (New) Library view.
  3. Open cannot see folder structure in (New) Library.

 NewLibraryFolder.png

 

Cause

To organize your documents using the ability to create folders in the (New) Library, you would need to first create folders in (New) Library.

Resolution

1. Go to the Library work center.

2. Go to the (New) Library view.

3. Click on New Folder icon.

NewFolder.png

4. Creat a public or non public folder.

5. Enter the desired information.

6. Click on Save.

7. Click in the new folder Title link.

8. You can now see the breadcrumbs to navigate between the folders hierarchy in (New) Library.

Breadcrumbs.png

 

Keywords

(New) Library, Folder Structure , KBA , LOD-CRM-BF-DLP , C4C: CRM Basic Function - Document Lookup , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions