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2753281 - "Unable to retrieve data from the datasource" error message in SAP Analytics Cloud (SAC) Story using BW4/HANA datasource.

Symptom

  • After adding a measure to your SAC story builder, error message: "Unable to retrieve data from the datasource" is displayed in the chart box.

 Unable to retrieve...jpg

  • The following error message appears in the "Raw" tab (located in the bottom box on right-hand size) in the Fiddler Trace:

<html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is:<YourSupportID><br><br><a href='javascript:history.back();'>[Go Back]</a></body></html>


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Environment

SAP Analytics Cloud 2019.01 +

SAP BW/4HANA 1.0, SP10

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytic, BW/4HANA , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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