Symptom
Internal/standard SAP Jam users cannot see details of users that have been invited to an external SAP Jam group.
Environment
SAP Jam
Reproducing the Issue
This issue only occurs when SAP Jam users are provisioned with Identity authentication service (IAS)
- Create external Jam group
- Join the group with an internal user, that is not a group admin
- Invite an external user account to the group
Result: one additional pending invitation is shown, however the list is shown empty
Cause
This is expected behaviour.
- The external user's email is private information, and therefore shouldn't be visible to regular users.
Resolution
Contact a group admin to ask who the pending users are.
This is as group admins of external groups do see all pending invitation
Keywords
blank, "cannot view", hidden, extranet, Identity authentication service, Cloud Identity, SCI, IPS, Identity Provisioning Service , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-IAS , Integration with IAS , Problem