SAP Knowledge Base Article - Public

2753506 - Application error when trying to access candidate profiles - Recruiting Management


Application error when trying to access candidate profiles.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management - All versions

Reproducing the Issue

  1. Access the candidate profile (could be either through the job requisition or not);
  2. Get the error message


Candidate Profile field type mismatch. The system was designed so field types (text, number, picklist, etc...) may never change. In case we create a field in the candidate profile, save the template and have the same field type edited afterwards, the system may behave as mentioned above.


To avoid the issue, it is required to undo the performed field type change. In case it mandatory to have this field with the new type, a brand new fieldID must be created.


fingerprint=3451999b7e4f0857c7929f0b824d2d3d62ef746c ; 3451999b7e4f0857c7929f0b824d2d3d62ef746c ; unable to access candidate profile ; error when accessing candidate profile ; 478e02e42a68ed0cc1cd7c9e1afb91aa3c57a9cf , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions