SAP Knowledge Base Article - Preview

2753604 - It is not Possible to Hide the Redetermine Option in the Involved Parties Facet of Ticket

Symptom

You can not disable the determination option in ticket's involved parties using edit master layout.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer add-ins 1905

Keywords

Ticket's Involved Parties , Edit Master Layout , Realignment , Exclude , KBA , LOD-CRM-SRP , Service Request Processing , How To

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