Symptom
Benefits - Not able to enroll new Dependents to existing health enrollments because an error is displayed: No amounts maintained for specified age group of selected dependent with the selected combination of fields. Please contact your admin.
During troubleshooting 'Smoking' field is already set as 'No Selection' as per KBA 2660800
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
Employee Central - Global Benefits
Reproducing the Issue
1. Add a new Dependent to a Users Profile e.g. Child
2. Rate Chart of active Benefit Enrollment includes details for Dependent Type: Child
3. Go to existing active Benefit Enrollment on users Profile
4. Attempt to "Add Enroll Dependents"
5. Select newly added Dependent (Child)
6. Error: No amounts maintained for specified age group of selected dependent with the selected combination of fields. Please contact your admin.
Cause
Currently while editing an existing Enrollment, new Dependents cannot be added who are born after the first enrollment date. This is a known issue.
Resolution
This will be resolved as part of the 1905 Release.
Until then, there is a workaround:
1: Create a rule for Benefit Enrollment that sets Enrollment Request date
2: Attach it to Object definition -> Benefit Enrollment -> benefit field
See Also
Keywords
Benefits, Not, Able, Enroll, New, Dependents, Existing, Editing, Edit, Child, No, amounts, maintained, specified, age, group, selected, dependent, combination, fields, Please, contact, admin, error, Smoking, Rate, Chart , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , LOD-SF-EC-RUL , DO NOT USE - Business Rules & Event Derivation , Problem