Symptom
Customer is using the the SuccessFactors prehire account feature in SAP Jam
Environment
SAP Jam
Cause
An SAP Jam external licence will be used for earch prehire account in SAP Jam
Resolution
Once the user is onboarded, the user will be converted into an internal user. The user will no longer be use an external licence at that point, and would start to use an internal/Company User licence.
Keywords
prehire Social onboarding in SAP Jam External user license , KBA , LOD-SF-JAM , SAP Jam , Problem
Product
SAP Jam Collaboration all versions