2753852 - Universe list is empty when creating a Live Universe Connection in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

When creating a Live Universe Connection, the list of Universes is empty despite having user rights to access these Universes, in SAP Analytics Cloud (SAC).

• Configuration of the SAP BOE Live Data Connect has been configured as per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/3600be69a97a4b2888e73dcebbfa8ace.html
• Correct Response is received when following the KBA 2530385 - How to validate if the BOE configuration for SAP Universe Live Data Connection in SAP Analytics Cloud has been completed successfully"

• SAP Analytics Cloud 2019.2.0
• SAP Business Intelligence Platform 4.2 SP5+
• SAP Live Universe Connect 2.x

1. Log in to SAP Analytics Cloud
2. Navigate to Menu - Connection
3. Click '+' and create a Live SAP Universe Connection
4. Create a Model using this connection
5. Click the drop down to select the Universe Datasource
6. Observe that the list is empty

This issue has been resolved in SAP Analytics Cloud 2019.3.2

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
• SAP Analytics Cloud > Learning > Guided Playlists

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