2753852 - Universe list is empty when creating a Live Universe Connection in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

When creating a Live Universe Connection, the list of Universes is empty despite having user rights to access these Universes, in SAP Analytics Cloud (SAC).

Configuration of the SAP BOE Live Data Connect has been configured as per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/3600be69a97a4b2888e73dcebbfa8ace.html
Correct Response is received when following the KBA 2530385 - How to validate if the BOE configuration for SAP Universe Live Data Connection in SAP Analytics Cloud has been completed successfully"

Environment

SAP Analytics Cloud 2019.2.0
SAP Business Intelligence Platform 4.2 SP5+
SAP Live Universe Connect 2.x

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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