This KBA will explain what drives the determination of dunning address in dunning letters generated out of dunning runs.
SAP Business ByDesign
The dunning address is determined by the Dun-To field selected as Yes (Standard) in the customer master data.
The address can be checked by following the steps below:
Go to the Business Partner Data or Account Management work center.
- Go to the Accounts view.
- Search for the respective Account ID for which the Dunning Letter has been created.
- Click Edit > Addresses.
- Find the Address maintained with Dun-To set as Yes. This address will be the one used by the system in the Dunning Letter PDF document.
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