You're managing your transports/collections from Change Request Management and using the ChaRM/QGM harmonized RFC communication infrastructure (no TMS domain links in STMS). The ChaRM Application Log shows an error with "User is not authorized for this action" upon an action on a request/collection.
SAP Solution Manager 7.2 SP02 and higher.
SAP Solution Manager 7.2
TMS Alert Viewer, UNKNOWN_SYSTEM , KBA , SV-SMG-CM , Change Request Management , BC-CTS-TMS-CTR , Central CTS - Transport Management , SV-SMG-AUT , Authorizations for SAP Solution Manager , How To
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