SAP Knowledge Base Article - Preview

2754466 - Can we customize the absence notification triggered by the Intelligent services?

Symptom

You have configured intelligent services for the absences which triggers a notification via Trigger Worker Absence Event() every time an employee requests a Leave.

However, you have noticed that the text of the notification is always following the same pattern: "Your Employee, [NAME], will be taking Leave of Absence from [START-DATE] to [END-DATE]"

In your scenario you would need that instead of "Leave of Absence", the message would display the Time Type name.


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Environment

 SAP SuccessFactors Employee Central (EC) - All Versions

  • Time Off;
  • Intelligent Services;

Product

SAP SuccessFactors Employee Central all versions

Keywords

customize absence notification , KBA , LOD-SF-EC-TIM , Time Off , Product Enhancement

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