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SAP Knowledge Base Article - PreviewSymptom
You have two Users assigned to the same Business Role, with same Page Layout assigned but still they see different screens.
Important: this behavior is valid for every screen on the system but we will use the Ticket Quick Creation screen as an example.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Inconsistency ; Screens ; PDI ; Partner Development ; Business Users ; Business Roles ; , KBA , AP-RC-UIF-RT , UI Framework Runtime , How To
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