SAP Knowledge Base Article - Preview

2754669 - Central Management Server fails to connect to Oracle 12c in BI 4.2


  • After reconfiguring Central Management Server (CMS) database connection from Oracle 11g to Oracle 12c, CMS fails to start.
  • Viewing Central Configuration Manager (CCM) > Server Intelligence Agent (SIA) > Properties > Configuration tab will show the following error:
    CCM error.png
    Note: Reason can be other unreadable characters.
  • Switching CMS back to Oracle 11g works fine.



  • SAP BusinessObjects Business Intelligence platform 4.2 (BI)
  • Oracle 12c


SAP BusinessObjects Business Intelligence platform 4.2


fail db update datasource data source , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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