SAP Knowledge Base Article - Public

2754872 - Invoicing Status "Not Started" for Project Related Sales Order


A sales order related to a project is canceled but the invoicing status for the items in the sales order remains "Not Started".

For sales orders not related to a project the invoicing status changes to "Not Relevant" or "Finished" when canceling the sales order.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the work center view Sales Orders.
  2. Search the relevant project related sales order.
  3. Click Edit and View All.
  4. Go to the Items tab.
  5. Select a reason for rejection and save.
  6. The sales order is canceled now but the invoicing status remains "Not Started".


As of today this is the implemented behaviour.


The System works as designed. This feature has been added to our backlog and may be considered for a future release.


Sales order, invoicing status, not started, project , KBA , SRD-PRO-INV , Projects Customer Invoicing , How To


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