SAP Knowledge Base Article - Preview

2754958 - LMS Legacy Report - Licensing Audit Report

Symptom

When running the report, the admin may get any of the following errors:

com.plateausystems.elms.util.helper.ElmsFinderException: Exception occured while trying to run report:

Caused by: com.plateau.common.reportservice.impl.ReportEngineException: Could not get a report handle for the provided report design XML

Caused by: org.eclipse.birt.report.engine.api.EngineException: The design file <stream> has error and can not be run.

Caused by: Error.DesignFileException.SYNTAX_ERROR - 1 errors found!
1.) ( line = 3, tag = report-definition) org.eclipse.birt.report.model.util.XMLParserException (code = Error.XMLParserException.UNKNOWN_TAG, message : Line Number:3 Error Code:Error.XMLParserException.UNKNOWN_TAG Message:The XML file contains an unsupported element. )


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

Licensing Audit Report, Licensing, legacy report, Usage Metrics, SYNTAX_ERROR - 1 errors found, The design file <stream> has error and can not be run., Could not get a report handle for the provided report design XML , KBA , LOD-SF-LMS-REP , Reporting Data , How To

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