Symptom
You are trying to schedule recurrence for the target group and see that recurrence items are missing.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to Sales Campaign work center
- Go to Target Group View
- Select status In Preparation from advanced filter and find for ABC (ABC represents the ID of the target group)
- Open target group ABC
- Navigate to Member Determination facet
- Select checkbox against Recurrence field
Here you see that the section to enter recurrence units shows that No items found
Cause
Physical units of measurement related to time are blocked.
Resolution
- Go to the Business Configuration work center
- Choose the view Implementation Projects
- Choose the relevant project
- Choose the button Open Activity List
- Choose the view Fine-Tune
- Search for the activity Quantities and Units of Measure
- If this activity is not added to the project Please add it to the project
- Choose the activity Quantities and Units of Measure and open it
- Choose the view Physical Units of Measurement
- Choose the button Create and Maintain Physical Units
- In the new screen, select the units you wish to show in the dropdown list and change the activation status to Released.
- Save and close
Keywords
Unit of Measure Missing, Days, Month, Year , KBA , unit of measure missing, , days, month, year , LOD-CRM-MKT-TG , Target Groups , LOD-CRM-MKT-CAM , Campaigns , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions