SAP Knowledge Base Article - Public

2755178 - Unable to Feature In a Business Record over a Jam Group

Symptom

  • User is facing an error "Failed to share business record to group" when they try to Feature In a Business Record/Item over a Jam Group.
  • User is facing an error "You do not have permission to feature business records to this group" when they try to Feature In a Business Record/Item over a Jam Group.

Environment

 SAP Jam Collaboration

Reproducing the Issue

  1. User goes to Learning inside Jam
  2. Find a Business record (Learning Course or Item)
  3. Hover the item and click on "Feature In"
  4. Search for a group and click OK
  5. Error "Failed to share business record to group" or "You do not have permission to feature business records to this group" shows up.

Cause

If you attempt to feature a business record to a group in which you do not have permission to do so (i.e. the group is set to Limited participation), then the error message shows up.

Resolution

Please make sure that you are trying to Feature In a Business Record/Item to a group that you are a Group Admin or that participation level is Full.

See Also

KBA 2082981 - Creating Groups on Jam

KBA 2082923 - Item Based Jam Groups - SAP Jam

Keywords

error to feature in jam - learning item - business record , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions