Symptom
When reviewing the Incomplete Items pod, individual section items do not add up to the section total.
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Set up a performance form template with required fields i.e. item ratings in an objective or competency section, and the section comment for the objective section.
- Enable the Incomplete Items pod in General Settings:
- Launch the form
- Click on the Incomplete Items pod and see there are 4 Items that need to be acted on, but the number for the whole Section is 1.
Cause
This is expected system behavior.
Resolution
- The number of incomplete items shown for the section shows the number of required section comments and section weights.
- Goal Items or Competency Items are shown separately underneath their respective Section Names.
Keywords
Incomplete, Item, Items, Pod, Required Fields, Performance, Management, Form, section, success factors, SF, PM, PMGM , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem
Product
SAP SuccessFactors Performance & Goals all versions