SAP Knowledge Base Article - Public

2756266 - Take Rules are not working as expected In Mobile App

Symptom

You have noticed that your Take Rule that the messages with Severity 'Info' and 'Warning' are not being shown in the Mobile application, despite being shown in the Web version.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Configure a Take Rule in the Time Type object, with Severity as 'Warning' or 'Info';
  2. Go to Request Time Off;
  3. Request a leave;
  4. Observe that the messages are not being displayed upon meeting your rule logic.

Cause

This is currently working as design, as this is a system limitation. As per current logic, take rules are only triggered when you hit save/submit time requests. If you have any error messages, those will be displayed after saving.

Resolution

If you would like this to be possible, please submit an Enhancement Request by following the steps of KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

See Also

 Features Not Supported in Mobile Time Off

Keywords

Request FailedMOB-28110, wrong error displayed on mobile, take rule is not working on mobile, mobile time off error, error, Info, warning, severity, classification, MOB-35026, MOB-38803 , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , LOD-SF-EC-MOB , Employee Central Mobile , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions