SAP Knowledge Base Article - Public

2756417 - Enable Perfect Store in C4C


You are not able to activate Perfect Store in your SAP Cloud for Customer system.


SAP Cloud for Customer

Reproducing the Issue

You are not able to locate Perfect Store in the system.


To use Perfect Store, you need to add it to the project scope in your Business Configuration.


  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select your Project.
  4. Select Edit Project Scope.
  5. Navigate to step 3. Scoping.
  6. Expand Industry Solution.
  7. Check the box next to Consumer Product Extended.
  8. Check the box next to Perfect Store Execution.
  9. Click Next and Finish.
  10. Refresh your system after saving the new scoping. 

See Also

Scope and Configure Perfect Store


Perfect Store, Activation, Store, store scoring,engagement map , KBA , LOD-LE-PSP , Perfect Store , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions