SAP Knowledge Base Article - Public

2756842 - An internal server error occurred in the Data Acquisition Service in SAP Analytics Cloud


The following error occurs when an import data connection is created in SAP Analytics Cloud (SAC):

  • An internal server error occurred in the Data Acquisition Service

This error is also seen in the Chrome Development tools Network tab:

  • {"result":"{\"status\":\"ERROR\",\"errors\":[{\"code\":\"ERROR_CONNECT_TO_BPC\",\"rawError\":\"There is no SAP Cloud Connector (SCC) connected to your subaccount. Requested  opening of a tunnel for subaccount \\\"<subaccount id>\\\" and default SCC location ID, that is, empty string or simply not configured. Check the configuration on SCC and cloud side.\",\"params\":[]}],\"httpStatus\":503}"}


  • SAP Analytics Cloud


The "Location ID" was not blank / empty in the SAP Cloud Platform Cloud Connector configuration.


See Also

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SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, HCC, CC , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0