Symptom
The following error occurs when an import data connection is created in SAP Analytics Cloud (SAC):
- An internal server error occurred in the Data Acquisition Service
This error is also seen in the Chrome Development tools Network tab:
-
{"result":"{\"status\":\"ERROR\",\"errors\":[{\"code\":\"ERROR_CONNECT_TO_BPC\",\"rawError\":\"There is no SAP Cloud Connector (SCC) connected to your subaccount. Requested opening of a tunnel for subaccount \\\"<subaccount id>\\\" and default SCC location ID, that is, empty string or simply not configured. Check the configuration on SCC and cloud side.\",\"params\":[]}],\"httpStatus\":503}"}
Environment
- SAP Analytics Cloud
Cause
The "Location ID" was not blank / empty in the SAP Cloud Platform Cloud Connector configuration.
Resolution
- Remove the value (leave it blank) in the location ID field in the SAP Cloud Platform Cloud Connector (SAPCP SCC).
- See Configuring the SAPCP Cloud Connector.
See Also
- SAP Analytics Cloud Community - Connectivity Expert page
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, HCC, CC , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem