SAP Knowledge Base Article - Public

2756882 - Leave of Absence - Decline Workflow Request for Change of Actual Return Date

Symptom

If a workflow approver declines a change made to the 'Actual Return Date', the Leave of Absence record is cancelled fully.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

 Employee Central - Time Off

Reproducing the Issue

  1. Navigate to the profile of a user who currently has a Leave of Absence
  2. Edit the Leave of Absence and add a date for the 'Actual Return Date' field
  3. Proxy as the workflow approver and decline the workflow
  4. The Leave of Absence has now been cancelled

Cause

This is expected system behaviour. After attempting to decline the workflow, a dialog box will let the approver know that the Leave of Absence will be cancelled.

declineRequest.png

Resolution

In order to change the Actual Return Date without needing to decline the workflow, the initiator can edit their request.

If you would like to have this feature introduced, you can submit an enhancement request in Idea Exchange which may be considered as a future enhancement and let the community know that you are one of the accounts that is requesting this kind of functionality.

Please see the below KBA for more information.

2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

leave of absence, loa, workflow, decline, return, request, actual return date , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions