SAP Knowledge Base Article - Public

2756980 - Succession Org Chart Search and Successor Display

Symptom

  • Is it possible to control the search options 'Recently Viewed' & 'Frequently Viewed Users' in the SAP SuccessFactors Succession Org Chart?
  • Is it possible to view all successors to a users position?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession

Reproducing the Issue

People Search:

When clicking on the search bar in the Succession Org Chart, notice the "Recently Viewed" and "Frequently Viewed" users appearing in the dropdown:

SOC search options.jpg

Cause

This is the expected behavior for the search.

Resolution

This is the system default display. It cannot be configured to display differently.

Viewing the successors on the position node:

To view all the successors to a user's position, click on the 'eye' icon on the right and select 'More Successors'

SOC display successors.gif

The total number of successors that can display is 12.

Keywords

Search, Succession Org Chart, Successor display, SuccessFactors, , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem

Product

SAP SuccessFactors Succession & Development all versions