2757004 - Application Error With Fingerprint=1e0da38c1ec73ced37d1661e01d642a1bf6a52eb When Adding or Changing Dependent Information

• An application error is being received when adding or editing dependent information for a user.
• Workflow approval for adding or editing dependent information results in an application error when approving.

• Employee Central - Dependents Management.
• Employee Central - Workflows.

1. Add a new dependent or edit details for an existing dependent for a user. Upon saving, an application error occurs with a fingerprint=1e0da38c1ec73ced37d1661e01d642a1bf6a52eb

Or

2. Trigger a workflow for a change in dependent information (adding a new dependent or editing data for an existing dependent). When hitting the approve workflow button, an application error occurs with a fingerprint=1e0da38c1ec73ced37d1661e01d642a1bf6a52eb

The subject user, for which a dependent is being added/modified does not have a hire date in the USERS_SYS_INFO table.

In short, the hire date of the subject user is not in sync between Employee Central and Employee Profile.

Run a one time Full HRIS Sync to ensure that the hire date of the subject user is synchronized between Employee Central and Employee Profile.

2263251 - How to run a one time Full HRIS Sync - PARTNER

2080728 - Employee Central: What is HRIS Sync?

Fingerprint=1e0da38c1ec73ced37d1661e01d642a1bf6a52eb, Workflow, Dependent, Application Error. , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem