SAP Knowledge Base Article - Public

2757243 - How To Create Termination Reminder Alert Rule

Symptom

  • How To Create Termination Reminder Alert Rule?
  • Employee must get a reminder one month before his / her termination date

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

Environment

SAP SuccessFactors Employee Central

Resolution

Step 1: Create a workflow with a CC role

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Step 2: Create an alert message

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Step 3: Creat Rule 

View Create an alert rule View 2856599 - 1911 - Rule Scenario Base Objects Used in Alert Triggering Rules for Employee Central Data Objects - Generate Alerts for Employee Central Data

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Attach the rule to element Employment Details

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FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Employee Central Workflows: Implementation and Administration

Chapter: Avoiding Alert Created for Inactive Employees

Q) Can I use Employment Details  model  to Use current and previous value for comparison in EC Alert?

A) Not supporting because Employment Details  model is not an effective dated entity. so do not us previous value in your rule , please use Employment Details

Q) Which base object are supporting for EC Alert?

A) See below

Q) Does EC Alert Notification  Send Email When end date or Termination Date is in The Past?

A) The alert will not be triggered for inactive records. The alert is based on active users. When a user is selected for a past date, they will be marked as inactive.

  • This means that the alert system will not include inactive users when sending out alerts.
  • 3518335 - EC Alert Notification Doesn't Send Email When end date or Termination Date is in The Past or Inactive User

Additional Information: Delete Old Pending Alert Flag

Guide: New Rule Setting for Deleting Unwanted Pending Alerts for Effective-Dated Entities

Using this new rule setting, you can delete unwanted pending alerts for several HRIS effective-dated entities when creating a new alert.

After a new alert is created following a data change, old pending alerts become irrelevant and are not expected to be sent. You can update your alert rules by including the new setting Delete Old Pending Alert Flag. This will delete unwanted pending alerts and prevent them from being sent for future data changes. Three HRIS effective-dated entities are supported now: job information, compensation information, and pay component recurring.

We built this new feature to protect customers from being confused or disturbed by unwanted alerts and to save them from having to delete such alerts manually

See Also

  • 2667012 - Employment Details vs Employee Information Alerts
  • 3518335 - EC Alert Notification Doesn't Send Email When end date or Termination Date is in The Past or Inactive User
  • 2315275 - Employee Central - Workflows & Alerts
  • 3400528 - How To Create probation-period-end-date Alert Rule
  • 2856599 - 1911 - Rule Scenario Base Objects Used in Alert Triggering Rules for Employee Central Data Objects - Generate Alerts for Employee Central Data
  • 2156278 - How to set up EC Alerts and Notification using Business Rules
  • 2431478 - Example Configuration of an EC Alert and Notification Rule
  • 2757863 - Manage Alerts and Notifications tool
  • 3322740 - How To Create Alert Rule For Custom Probation End date Field in Employment Details

  • 3400528 - How To Create probation-period-end-date Alert Rule
  • Guide: Employee Central Workflows: Implementation and Administration

Keywords

Alert , Termination , Rule, Alerts, Notification, Business Rules, Employee Central, EC, EC Alerts and Notification, terminate,Delete Old Pending Alert Flag , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions