SAP Knowledge Base Article - Public

2757271 - How to create a Ship-to customer in SAP S/4HANA Cloud

Symptom

  • A Ship-to customer BP master record needs to be created in SAP S/4HANA Cloud.
  • A BP has been created and it needs to be a Ship-to party only.
  • When selecting the ship-to BP role, it is not possible to maintain sales area data.
  • When saving the general data of the ship-to, the following error message 'Customer-specific data were not saved due to error' (CVI_API 003) is encountered.
  • When trying to create Business Partners with role CRM002 though API_BUSINESS_PARTNER,fails and produces an error: R1/275 No authorization to create partner in role.

Environment

SAP S/4HANA Cloud

Resolution

There are two ways to create a Ship-to Customer:

Option 1: Creation of New Customer

  1. Create a BP Grouping (SSCUI 102241) and assign to it a Number Range which will create a customer with the Ship-To Account Group SHPT. 
  2. Assign the SHPT account group to the Grouping in the SSCUI called Define Number Assignment for Direction BP to Customer (SSCUI 102741).
  3. Open the App Maintain Business Partner or App Manage Business Partner Master Data or App Manage Customer Master.
  4. Select the role FLCU00 - Customer or FLCU01- Customer Fin Accounting. (Not CRM002 Ship-to Party).
  5. The customer master record will now be created with the Ship-To Account Group SHPT only.

Note: When creating a customer via API_BUSINESS_PARTNER, ensure there exists a BP Grouping which will create a customer with the Ship-To Account Group SHPT. In the Payload, for segment /A_BusinessPartnerRole pass the BusinessPartnerRole as FLCU01 and for segment /A_Customer pass the CustomerAccountGroup as SHPT.

Option 2: Modifying existing Customer from CUST Account Group to SHPT Account Group

  1. See KBA 2897265 - How to Change the Account Group for a Customer or Supplier BP in SAP S/4HANA Cloud

See Also

2805232 - How to define which Customer or Supplier Account Group(s) can be created for a BP Grouping in SAP S/4HANA Cloud.
2897265 - How to Change the Account Group for a Customer or Supplier BP in SAP S/4HANA Cloud

Keywords

SHPT, Customer: Ship to Party (only), Ship-to, CRM002, FLCU00, FLCU01, 2805232, 2897265, S4_PC, partner, sales, area, LO-MD-BP, S4HC, S/4HANA, A_BusinessPartnerRole, A_Customer, CustomerAccountGroup, BusinessPartnerRole, SAP_COM_0008, R1, 275 , KBA , LO-MD-BP , Business Partners , AP-MD-BP , Business Partner , LO-MD-FIO-CM , Fiori UI for Customer Master , Problem

Product

SAP S/4HANA Cloud all versions