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2757272 - Service Milestones are not Calcuated for Tickets Imported via Data Workbench


When service tickets are imported using data workbench, in the UI you can see that those tickets do not have any milestones defined.



SAP Hybris Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Completion Due, Next Response Due, Service, SLA , KBA , LOD-LE-CSM-SVL , Service Level Objective , LOD-CRM-SRP , Service Request Processing , LOD-CRM-INT-DWB , Data Workbench , LOD-LE-SEE , Service Entitlements , Problem

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