SAP Knowledge Base Article - Public

2757321 - Roll-Up Reports Displaying Blank Screen

Symptom

The issue here is that the Roll Up Report (Detailed Report) is displaying a blank screen and all permissions appear permissioned correctly.

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Enable Roll-up Reports in Advanced Settings in the Compensation Template.
  2. Launch Compensation Worksheets.
  3. Navigate to Compensation Inbox where the worksheet is held.
  4. Click the Detailed Report Icon.
  5. A Blank Screen appears.

Cause

This issue is caused by invalid number format, as following:
<comp-number-format-ext id="defAmountFormat" mode="round" useFor="amount">
<comp-number-format-ext-format><![CDATA.##0]></comp-number-format-ext-format>
</comp-number-format-ext>

Resolution

  1. Please change the format to #.000. The fix will take effect immediately. But to be safe, it is better to re-launch the forms after change.

Keywords

Roll Up Report, Compensation, Number Format , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core all versions