Symptom
When a workflow is configured for an Advance request, the workflow gets triggered and waits in the approver's ToDo tile. When the approver clicks on the ToDo, the My Workflow Requests page pops up with his/her all pending workflows. Here, the Advance's name is not displayed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SuccessFactors Employee Central: Advances
SuccessFactors Employee Central: Workflows
Resolution
This is a known system limitation at present. There is an enhancement request (BEN-3555), however we don't yet have any roadmap ready for it. Once it is implemented, it'll be included in the corresponding release notes. Customers can contact their Customer Support Manager (CSM) or SAP hotline number to know status of the issue.
Keywords
ToDo, Non-recurring, Recurring, Details, BEN-3555 , KBA , LOD-SF-EC-ADV , Advances , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement