Symptom
You try to export multiple accounts using filters in Data Workbench, but it shows 0 records.
Environment
SAP Cloud for Customer
Reproducing the Issue
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Go to the Data Workbench work center.
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Select Export.
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In standard object, select Account.
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In filters, select Account ID as field and enter one Account ID.
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Then click Add.
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Select Account ID as field and enter another Account ID.
- Click Next.
Total Records are shown as 0.
Cause
The export criteria is not correct as it will try to bring an account with two Account IDs which is not possible.
Resolution
You should use the condition 'is any of' rather than 'equal to' in the filter and separate each account with a comma. Then you can export multiple accounts.
Keywords
Export, Data Workbench, Multiple accounts, Filters , KBA , LOD-CRM-INT-DWB , Data Workbench , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions