SAP Knowledge Base Article - Preview

2757688 - Archiving recordings based on N of days in SAP Contact Center

Symptom

Business would like to know if there is a standard functionality of SAP Contact Center (CCtr) for archiving/backuping up recordings based on a time period


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, recordings, backup , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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