2757726 - SAP Analytics Cloud Outage Information

• Is SAP Analytics Cloud / SAC down?
• SAP Analytics Cloud (SAC) cannot be accessed.
• Why is SAP Analytics Cloud / SAC is Unavailable?
• Is there an SAP Analytics Cloud service disruption event / outage?
• Check the Cloud Service Status for SAP Analytics Cloud on the SAP Trust Center.
• These messages may also occur:
• "We've encountered an unexpected issue. Please try again later or contact your system administrator if the problem persists."
• "Service Unavailable: No server is available to handle request or the application is temporarily down for maintenance. Excuse us for the inconvenience."
• "Session Ended"
• "You have been logged out from another tab. Log on to start a new session or close this tab."
• "Sessâo Encerrada"
• "Você foi desconectado de outra guia. Efetue login para iniciar uma nova sessâo ou feche esta guia."
• "404 Not Found: Requested route ('<SAC Tenant URL>') does not exist."

• SAP Analytics Cloud
• SAP Datasphere

• Please refer to the below URLs:
  
  
  • Cloud Service Status for SAP Analytics Cloud on the SAP Trust Center.
  • SAP Cloud Availability Center (personalized, at-a-glance view into SAP cloud products with status and availability).
  • Note: The cloud availability center (CAC) is only available for production / productive systems (test, partner and development systems are excluded). SAP Cloud Platform status page.
    
    
• If the password needs to be reset, the steps on the below KBA needs to be followed 2399123 - How to reset your password in SAP Analytics Cloud.

• 2712168 - How to check the availability of SAP Analytics Cloud (SAC) and SAP Digital Boardroom
• 2548400 - Getting started with the SAP Cloud Availability Center (CAC) - SAP for Me
• 2752144 - SAP Analytics Cloud (SAC) & SAP Digital Boardroom customer cases with priority 1 (very high) terms and conditions
• 2492733 - Service level agreements (SLA) for SAP Analytics Cloud customers
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• 2728183 - SAP Analytics Cloud (SAC) releases and release information
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Cant, See this article for other ways to check the availability of SAC, Can we receive some server monitoring why this happened from, Is SAC unavailable? Cannot access SAP Analytics Cloud. Can't access SAP Analytics Cloud. Is SAP Analytics Cloud down? Is SAP Analytics Cloud unavailable? Is SAP Analytics Cloud available? SAP Analytics Cloud service disruption event. SAP Analytics Cloud system is down. Cannot access SAC. Can't access SAC. SAC service disruption event. SAC system is down. Is SAC available? DS Tenant is down, Data Warehouse Cloud, outages,  systems disruptions over duration,  tenant will experience additional interruptions, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.sap, https://hanacloudservices.cloud.sap, https://cloudanalytics.accounts.ondemand.com, https://hanacloudservices-us.accounts.ondemand.com, https://www.sap.com, https://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software  problem access SAC , KBA , login in the system ist not possible , sessão encerrada , unable to perform planning function , not able to access sac tenant , sap analytics cloud system is down kba , sac tenant is not responding , not responding , system is offline , sac not reachable , no outage notification email received. , sac outages sla down , outage , sac outages sla down sap analytics cloud , sac production down , sac cac outages , sac outages kba sac today outages map , system outage , unable to perform planni , problem access sac kba , logging into sap analytics cloud , cannot access tenant, no outage notifica , error code: http error 404: http server , unexpected outage of some kind. , "problem access sac kba" , "problem access sac" , having trouble logging into sap analytic , LOD-ANA-ADM , SAC Administration , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , DS-MD , Modeling (Data Builder) , Problem