SAP Knowledge Base Article - Public

2757863 - Manage Alerts and Notifications Tool

Symptom

  • Since release b1811 we have a new admin tool 'Manage Alerts And Notifications'
  • How to Enable and Use this tool?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Resolution

As an administrator, you can use the Manage Alerts and Notifications dashboard to filter, view and delete pending Employee Central Alerts and To-Dos.

Prerequisites:

You have the Manage Alerts and Notifications permission. You can find it under Administrator Permissions  Manage Workflows in the Manage Permission Roles admin tool.

There are two filters that are required in order to search for your pending alerts and To-Dos you want to manage:

ManageAle.png

  • Alert Type
  • Entity Type

Alert.png

All other fields are optional

You can delete a pending alert or to-do one of two ways:

●Select the Delete button that is associated with your pending alert or to-do

●For mass deletions, select all pending alerts or To-Dos you want to remove by selecting the checkbox that's associated with it.

When you mark pending alerts or To-Dos for deletion, a prompt appears that state how many selected and if you want to continue. When you want to continue, select the Delete button, otherwise, select Cancel.

uuucardt.png

 Note : The pending alert todo is the triggered alert that appears in the recipient's todo list and has not been marked as "Done" yet.

View Chapter : Alert Overview and Alert Recipients

  • Alert recipients are defined through workflow foundation objects. Workflow approvers are those who receives the alert on to-do cards and CC roles only receive the alert through email notifications. Workflow approvers and CC roles are used only for the purposes of defining alert recipients. Workflow contributors do not receive any alerts.

Common Scenario

How Alert is Sent

Only CC roles assigned to workflow

Email notifications only

Only workflow step approvers assigned to workflow

To-do items are created as alerts.

Both CC roles and workflow step approvers assigned to workflow

E-mail notifications are sent out to CC roles and To-Do items are created as alerts for workflow step approvers

FAQ - Additional Information

Q) Where can I get further information?

A) Click Here: Manage Alerts and Notifications

     Chapter : Alert Overview and Alert Recipients

See Also

  • 2315275 - Employee Central - Workflows & Alerts
  • 2757243 - How To Create Termination Reminder Alert Rule

  • 2156278 - How to Set Up EC Alerts and Notifications Using Business Rules

  • 3322740 - How To Create Alert Rule For Custom Probation End date Field in Employment Details
  • 2792310 - Report to Track User Notifications Sent Through EC Alerts and Notification Job
  • 2697132 - EC Alerts: How to correct stored Alert after the Business Rule has been changed
  • 2677124 - EC Alerts: System Logic for when a saveAlert Rule is Removed or Changed
  • 2462997 - EC Alerts and Notification Job Failing
  • 2799601 - EC Alert Job with specify date

Keywords

Manage Alerts, notifications, delete, EC alert, Manage Alerts And Notifications , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions