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2757868 - Signal 11 in kstcpnetctlrNcheckQuit() and ASE hangs - SAP ASE

Symptom

  • An "infected with signal 11" error in the module kstcpnetctlrNcheckQuit() together with a stack trace is reported in the ASE errorlog:

Current process (0x0) infected with signal 11 (SIGSEGV)
Address 0x0x0000000001699e8b (kstcpnetctlrNcheckQuit+0x296), siginfo (code, address) = (1, 0x0x0000000000000024)

  • The stack trace includes functions:

krtctskException
kstcpnetctlrNcheckQuit
ncheck_checksocket
ksepollnetctlrWaitForCompletion
iocRunController
krtctskRun
ktskRun
kt__RTCMain

   Note: A complete stack trace is available under Attachments.

  • ASE may become unresponsive.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

CR818324, 818324, CR#818324, hanging, hung , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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