SAP Knowledge Base Article - Public

2758071 - Output History Document is Greyed Out


Unable to click on document in output history since its greyed out.


SAP Business ByDesign

Reproducing the Issue

  1.  Login to BYD system.
  2. Open any transactional document eg:Purchase Order.
  3. Go to Output history tab.
  4. Output history document is greyed out.


Possible cause could be for the particular document  when the output was triggered there was error in the document.
User might have not corrected the error and then made the document "Set to Successful".
Hence the document became greyed out.


This is a standard behaviour. End user should be informed that whenever there is an error correct the same and then retrigger the output. We should not choose "Set to Successful" before correcting the error


Output,Greyed Out,Output history , KBA , AP-RC-OUT , Output Management , Problem


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