SAP Knowledge Base Article - Public

2758211 - Is it Possible to Hide the Rating Scale Link (Help or Question Mark Icon) on the Performance Form? - Performance Management


Is it Possible to Hide the Rating Scale Link (Question Mark Icon) on the Performance Form?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance Management

Reproducing the Issue

On the Performance Form, when clicking on the question mark icon beside the rating label, there is a link to the rating scale values and descriptions:

question mark icon.png


  • The Rating Scale Link can only be disabled via the Form Template XML.
  • The changes to disable/enable the rating scale link will NOT apply to live forms i.e. forms already launched.
  • Please engage with a Partner to carry out the form template customization: Partner Network 
  • For further information on XML changes supported by the Partner network, see the following KBA: What is an implementation request?


For Partners Only:

On the XML template, add the following field permissions to the section where you want to disable the Rating Scale Link.

In the below example, the * represents all roles so no recipients of the form will see the rating scale link.

  <field-permission type="none">
    <field refid="rating-scale-label-link"></field>
    <route-step stepid="*"/>

 Once the field permissions are applied, the rating scale link will no longer display in the section:

icon removed.png


PM, Performance, Form, Review, Rating, Scale, Link, Icon, Question Mark, hide, disable, enable, permission, xml, supported, display, ratings, values, labels , KBA , LOD-SF-PM , Performance Management , How To


SAP SuccessFactors Performance & Goals all versions