SAP Knowledge Base Article - Public

2758301 - Enforce Online Login After Field Only Accept Days As Value

Symptom

You try to define the value of the option "Enforce online login after" inside ofline settings, but the system is throwing the following error message:

"Enter the value in units of Year(s); Month(s); Day(s); Hour(s); Minute(s); Second(s); with number and time unit, for example, "4 Day(s) 9 Hour(s) 10 Minute(s)". All time units may be abbreviated to the first unique letters; empty characters are not necessary".

Environment

SAP Cloud for Customer

Reproducing the Issue

Follow the step by step to reproduce this issue:

  1. Log into the system.
  2. Navigate for Administrator Work Center.
  3. Click in Offline Settings.
  4. Go to General Tab.
  5. Click in Edit button.
  6. Type any value in minutes in "Enforce online login after" field.

Cause

The error message used is a generic one and that is why it mentions hours and minutes, but the option only support days as value.

Resolution

You need to set the value as days only.

This is the standard behavior of the system.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Enforce; Login; Minutes; Error; Offline; , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions