SAP Knowledge Base Article - Public

2760277 - Calibration - Unable to Finalize a Session as the Session Facilitator is Inactive


There are Calibration Sessions that cannot be finalized as the Session Facilitator has been made inactive in the system.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Calibration


  •  It is best practice to include at least one Co-Facilitator when creating a Calibration Session.
  • This means that if a Facilitator has to be made inactive, then there is another user in the system with permission to finalize or edit the sessions.

Workaround 1:

  1. Go to Manage Calibration Settings > Global Settings tab:
  2. Enter a user(s) in the "Choose a user to replace a calibration session's only facilitator who has been inactive:" field.

For further information on this setting, please refer to the following KBA: 2992200 - Purge and Replace a Calibration Session’s Only Facilitator who has Been Inactive

Workaround 2:

  1. Set the inactive session facilitator to active again in the system.
  2. Proxy as the facilitator and finalize the Calibration Session.
  3. Set the facilitator to inactive again.

Workaround 3:

  1. Set the inactive session facilitator to active again in the system.
  2. Proxy as the facilitator and de-activate the session.
  3. In the de-activated state, add an active user as co-facilitator of the session.
  4. The new co-facilitator can now finalize the session.
  5. Set the original facilitator to inactive once again.

Workaround 4:

  1. Go to Manage Calibration Settings
  2. Under the Permissions tab, grant the "Finalize" permission to another Calibration role e.g. Owner
  3. Save changes

Now the session owner should be able to finalize the session.


  • Changes made under "Manage Calibration Settings" apply to ALL sessions, therefore, remove the permissions once you have performed this action.
  • The Finalize permission needs both the Read and the Write permissions. So, when you enable the Finalize permission for a role, both the Read and the Write permissions are automatically enabled.

See Also


calibration, finalize, session, facilitator, co-facilitator, owner, participant, finish, approve, deactivate, active, inactive, remove, visibility, delete, purge, enhancement, delete, session, purge, finalize, permission, write, owner, workaround, purge, choose, manage calibration settings, choose, default, owners , KBA , LOD-SF-CAL-SES , Sessions, Creating, Managing etc. , Problem


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