SAP Knowledge Base Article - Public

2760932 - Time Sheet Hours Display Not Updated When Absence Exists For Negative Recorders

Symptom

Time Sheet day entry incorrectly shows overtime and absence hours after adding full day absence for negative time recorders

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

Screenshot where Time Sheet day entry shows incorrect overtime and absence hours:

AttendanceAbsence_TimeSheetUI.png

1. Go to a time sheet week for a negative time recorder where time sheet entries has already been generated by the system and select any time sheet day.

TimeSheetUI_SystemGenerated.png

2. Click on Add Absence button then record a full day absence then click Save.

TimeSheetUI_AddAbsence.png

Cause

This is an expected system behavior.

Resolution

  • Due to an intermediate state between an approved or pending time sheet and a new absence, if amendment is made to an already approved time sheet for a negative time recorder and an absence is recorded, recalculation is triggered in the system creating a recalculation event for time sheet and a warning message "The displayed data might not be fully up-to-date because a recalculation event is pending for the time sheet" is displayed below the time sheet details area of the Time Sheet UI.

TimeSheetDetails_Warning.png

  • After the recalculation event is processed, the time sheet UI shall display the working hours accordingly and warning message should no longer be displayed.

NOTE: The recalculation will immediately if the 'Schedule Immediate Recalculation' is set to Always (In Manage Data -> Time Management Configuration).

See Also

Implementing Employee Central Time Sheet

Keywords

Add Absence, Time Sheet, Working Hours not updated, TIM-4908 The displayed data might not be fully up-to-date because a recalculation event is pending for the time sheet , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions