SAP Knowledge Base Article - Public

2761059 - Manager is unable to assign specific courses to users

Symptom

As a manager, using the Add/Remove Learning tool, when searching the library there are certain courses that cannot be found to assign to users.

Environment

SAP SuccessFactors Learning

Cause

Managers can only assign courses that they have access to. If the user has access to the course but the user's manager has different libraries that do not include these courses, the manager cannot assign.

Resolution

  1. Identify which library the courses are in >
  2. Assign the library to the manager.

Keywords

lms, learning, sf, succesfactors, manager, library, assign, remove, tool, access, user, class, classes, item, course, unable, cannot , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-USR , User Entity , Problem

Product

SAP SuccessFactors Learning all versions