Symptom
As a Supervisor, using the Add/Remove Learning tool, when searching the catalog there are certain courses that cannot be found to assign to users.
Environment
SAP SuccessFactors Learning Management Solution (LMS)
Cause
Supervisors can only assign courses that they have access to. If the user has access to the course but the Supervisor has different catalogs that do not include these courses, the Supervisor cannot assign.
Resolution
- Identify which catalog the courses are in
- Assign the catalog to the Supervisor
Keywords
supervisor manager catalog assign remove learning tool access user scheduled offering item course lms sf sap , KBA , LOD-SF-LMS-CAT , Catalog , Problem
Product
SAP SuccessFactors Learning all versions